Error while enabling log rotation

Error while enabling log rotation

Problem Description:

Enabling log rotation in Infoworks Version 5.x failing with below error:

xxxxxxxxxx

[2021-10-18-1634551710] Enabling log rotation

Connected to MongoDB...

Connected to MongoDB Quartzio...

Request:

http://localhost:3011/api/v1/scheduler/submit/?

Response:

{

"status" : 500,

"errors" : [ "Schedule Job Data Cannot be Null, key: job" ]

}

Exception: 500 Server Error: Internal Server Error for url: http://localhost:3011/api/v1/scheduler/submit/

Cause and Solution

We have a limitation in the iw-logrotate.py file which is creating this issue, to resolve this problem, please perform the below steps:

1. Login into the Infoworks edge node as the user who starts the IWX services
2. Replace the iw-logrotate.py file from the /opt/infoworks/bin directory with the iw-logrotate.py file attached to this article
3. Run /opt/infoworks/bin/./iw-logrotate.sh enable to enable log rotation