Error while enabling log rotation

Error while enabling log rotation

Problem Description:

Enabling log rotation in Infoworks Version 5.x failing with below error:

[2021-10-18-1634551710] Enabling log rotation Connected to MongoDB... Connected to MongoDB Quartzio... Request: http://localhost:3011/api/v1/scheduler/submit/? Response: { "status" : 500, "errors" : [ "Schedule Job Data Cannot be Null, key: job" ] } Exception: 500 Server Error: Internal Server Error for url: http://localhost:3011/api/v1/scheduler/submit/

Cause and Solution

We have a limitation in the iw-logrotate.py file which is creating this issue, to resolve this problem, please perform the below steps:

  1. Login into the Infoworks edge node as the user who starts the IWX services

  2. Replace the iw-logrotate.py file from the /opt/infoworks/bin directory with the iw-logrotate.py file attached to this article

  3. Run /opt/infoworks/bin/./iw-logrotate.sh enable to enable log rotation


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