Additional Functionalities
RDBMS Ingestion
Additional Connectors
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Onboarding Data from Zendesk
Creating a Zendesk Source
For creating a Zendesk source, see Configuring Additional Connectors. Ensure that the Source Type selected is Zendesk.
To enable OAuth, see Enabling OAuth for CDATA Drivers.
Zendesk Configurations
| Field | Description |
|---|---|
| Fetch Data Using | The mechanism through which Infoworks fetches data from the database. |
| Connection URL | The connection URL through which Infoworks connects to the database. |
| Username | The username for the connection to the database. |
| Password | The password for the username provided. |
| Source Schema | The schema in the database to be crawled. The schema value is case sensitive. |
Once the settings are saved, you can test the connection.
Configuring a Zendesk Table
For configuring a Zendesk Table, see Configuring a Table.
Establishing a Connection
To create a JDBC URL, see Establishing a Connection.
Data Model
The tables and views supported by the source are described in the Data Model.
JDBC Connection Parameters
For the list of JDBC connection parameters, see Connection Parameters.
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