Infoworks uses locally managed MongoDB to store the metadata by default. Infoworks can be configured to use hosted MongoDB Atlas service to use the following features of the cloud-hosted service:
Infoworks supports enabling MongoDB Atlas either during a fresh installation, upgrade from lower versions, or by manual configuration.
To enable the use of Atlas with Infoworks, we must set up the following:
To perform any actions in Atlas we first need to set up an account, organization, and project. Refer to Atlas Account Creation for more information.
To create an Atlas MongoDB database cluster suitable for use in Infoworks, refer to Database Cluster Creation.
For Atlas supported Cloud providers and regions, see Cloud Providers and Regions |
For setting up private endpoints or network peering and network and security topics, see Configure Security Features for Database Deployments |
Infoworks recommends enabling backup solution on MongoDB Atlas for better recovery in case of any failures. For more information refer to MongoDB Backup and Restore.
To create custom roles required by Infoworks DB, perform the following procedure.
Step 1: Go to navigation pane on the left-side, under the Security section, click Database Access, and then click Add New Custom Role.

Step 2: Once the Add New Custom Role dialog opens, provide the following:

While creating Custom Roles, you should assign the privileges correctly.
Without Drop (set MONGO_FORCE_DROP=false) - Infoworks will try to read database details.
With Drop (set MONGO_FORCE_DROP=true) - Infoworks will proceed to restore the seed data with the drop flag, dropping any conflicting collections.
Required Privileges:
| Privilege | Restore Without Drop | Restore With Drop |
|---|---|---|
| dbStats | Yes | No |
| listCollections | Yes | Yes |
| createCollection | Yes | Yes |
| dropCollection | No | Yes |
| listIndexes | Yes | Yes |
| createIndex | Yes | Yes |
| dropIndex | Yes | Yes |
| convertToCapped | Yes | Yes |
| insert | Yes | Yes |
| find | Yes | Yes |
| remove | Yes | Yes |
| update | Yes | Yes |
The MongoDB User (set in MONGODB_USERNAME) must have a role with above privileges assigned on the given database (set in INFOWORKS_MONGODB_DATABASE_NAME).
Step 3: Note down the Infoworks MetaDB Database name and Infoworks Quartzio Database for Installation and Upgrade Steps.
Step 4: Note down the Custom Role Name for next steps.
For more information related to creating custom roles, refer to Configure Custom Database Roles
Infoworks supports the default SCRAM authentication method on MongoDB Atlas. To create Infoworks MetaDB users, follow these steps.
Step 1: From the Database Access tab, under the Database Users tab, add a new database user.

Step 2: Create an Infoworks DB username with a password on MongoDB Atlas and attach the previously created custom role to this user.

Step 3: Note these credentials for next steps.
For more information related to creating users on MongoDB Atlas, refer to Configure Database Users.
Verify that applications can access the Atlas cluster from Infoworks AKS cluster. For Infoworks-specific user, refer to previously mentioned Database and User Setup.
Use the following procedure as a reference only.
Step 1: Log in to your Bastion host where Kubernetes cluster is accessible.
Step 2: Create a pod with MongoDB image in the respective namespace.
xxxxxxxxxxkubectl run mongodb --image mongo --restart=Never --namespace <namespace>Step 3: Run the exec command to run bash command inside the pod.
xxxxxxxxxxkubectl exec -it mongodb --namespace <namespace> -- bashStep 4: Get the connection string from MongoDB Atlas Connect. For example, consider the below given command.
xxxxxxxxxxroot@mongodb:/# mongosh "mongodb+srv://<mongo-private-hostname>.mongodb.net/myFirstDatabase" --apiVersion 1 --username <username>Step 5: Provide the password.
Enter password: ************Current Mongosh Log ID: ********c023b******Connecting to: mongodb+srv://<credentials>@<mongo-private-hostname>.mongodb.net/myFirstDatabase?appName=mongosh+1.6.0Using MongoDB: 5.0.13 (API Version 1)Using Mongosh: 1.6.0For mongosh info see: https://docs.mongodb.com/mongodb-shell/To help improve our products, anonymous usage data is collected and sent to MongoDB periodically (https://www.mongodb.com/legal/privacy-policy).You can opt-out by running the disableTelemetry() command.Atlas atlas-ul0vpt-shard-0 [primary] myFirstDatabase>The MongoDB and Infoworks are successfully connected. In case of any errors, refer to official Mongo Documentation.
xxxxxxxxxxkubectl delete pods mongodb --namespace <namespace>MongoDB Backup is a necessary step to support rollback, since upgrading Infoworks performs transformations on the mongo data, which makes it incompatible for the previous versions.
Mongo Atlas provides a functionality to take snapshot of the databases created and stores them on a cloud platform, thus saving the space on your local system. To take one-time snapshot of the database, refer to MongoDb Atlas One-Time-On-Demand-Snapshot.
However, this method has some limitations.
To avoid the limitations encountered in the first method, you may take a backup of Mongo data through the mongotools binaries.
To take a backup using Mongodump commands on a Kubernetes environment:
Step 1: It is assumed that the environment variable IW_HOME is set to /opt/infoworks, which is the path where your current 5.4.0 charts are stored. In case it is not set, execute the following command:
xxxxxxxxxxexport IW_HOME=/opt/infoworksStep 2: Export the following environment variables.
xxxxxxxxxxexport IW_NAMESPACE="<your-infoworks-kubernetes-namespace>"export MONGODB_HOSTNAME="<mongodb-host>"export MONGODB_USERNAME="<mongodb-user>"export MONGO_PLAINTEXT_PASSWORD="<mongodb-plaintext-password>"export INFOWORKS_MONGODB_DATABASE_NAME="<infoworks-database>"export INFOWORKS_SCHEDULER_MONGODB_DATABASE_NAME="<quartzio-database>For more details regarding the above mentioned commands, refer to the (Link Removed).
Step 3: Create a directory to store the database backup dump using the below command.
xxxxxxxxxxmkdir -p ${IW_HOME}/mongodb_backupcd ${IW_HOME}Step 4: Clear any existing pods with the same name.
xxxxxxxxxxkubectl -n ${IW_NAMESPACE} delete po mongo-backupStep 5: Run the commands to create the required pod on the same namespace as the Kubernetes installation.
xxxxxxxxxxkubectl apply -f - <<EOFapiVersion: v1kind: Podmetadata: name: mongo-backup namespace: ${IW_NAMESPACE}spec: containers: - name: mongo-backup env: - name: IW_NAMESPACE value: "${IW_NAMESPACE}" - name: MONGODB_HOSTNAME value: "${MONGODB_HOSTNAME}" - name: MONGODB_USERNAME value: "${MONGODB_USERNAME}" - name: MONGO_PLAINTEXT_PASSWORD value: "${MONGO_PLAINTEXT_PASSWORD}" - name: INFOWORKS_MONGODB_DATABASE_NAME value: "${INFOWORKS_MONGODB_DATABASE_NAME}" - name: INFOWORKS_SCHEDULER_MONGODB_DATABASE_NAME value: "${INFOWORKS_SCHEDULER_MONGODB_DATABASE_NAME}" image: us-central1-docker.pkg.dev/iw-gcp-eng-dev/iwx-devops/infoworks-mongo-utils:mongo-5 imagePullPolicy: Always command: [ "/bin/bash", "-c", "--" ] args: [ "/opt/infoworks/scripts/mongodb_backup_and_restore.sh -d" ] restartPolicy: NeverEOFStep 6: Once the mongo-backup is up, run the following command to get logs
xxxxxxxxxxkubectl -n $IW_NAMESPACE logs mongo-backup -fAfter some time, you will receive the following message on your command prompt.
xxxxxxxxxxRun kubectl -n ${IW_NAMESPACE} cp mongo-backup:mongodb_backup/ mongodb_backup/ to copy to your localStep 7: Copy the generated artifacts to your machine.
xxxxxxxxxxdate_time=$(date "+%Y_%m_%d_%H_%M_%S")rm -rf mongodb_backup/${INFOWORKS_MONGODB_DATABASE_NAME} mongodb_backup/${INFOWORKS_SCHEDULER_MONGODB_DATABASE_NAME}kubectl -n ${IW_NAMESPACE} cp mongo-backup:mongodb_backup/ mongodb_backup/cp -rf mongodb_backup/${INFOWORKS_MONGODB_DATABASE_NAME} mongodb_backup/${INFOWORKS_MONGODB_DATABASE_NAME}_$date_timecp -rf mongodb_backup/${INFOWORKS_SCHEDULER_MONGODB_DATABASE_NAME} mongodb_backup/${INFOWORKS_SCHEDULER_MONGODB_DATABASE_NAME}_$date_timeThis should create the following files in the directory mongo_backup, $(date -I) being the current timestamp. To view the list of directories, execute the following command:
xxxxxxxxxxls mongodb_backupxxxxxxxxxx${INFOWORKS_MONGODB_DATABASE_NAME} ${INFOWORKS_MONGODB_DATABASE_NAME}_$date_time${INFOWORKS_SCHEDULER_MONGODB_DATABASE_NAME} ${INFOWORKS_SCHEDULER_MONGODB_DATABASE_NAME}_$date_timeKeep these files safe for restoring later. |
When we have to rollback the Infoworks environment from a higher version to a lower version, it is important to restore the MongoDB database pertaining to the rollback version.
Mongo Atlas provides a functionality to restore the snapshot of the databases created. To restore the one-time-on demand snapshot of the database, refer to MongoDb Atlas One-Time-On-Demand-Snapshot Restore.
However, this method has a limitation.
To avoid the limitations encountered in the first method, you may take a backup of Mongo data through the mongotools binaries.
The plaintext MongoDB Password has to be provided as an environment variable mounted to the ephemeral pod.
Step 1: It is assumed that the environment variable IW_HOME is set to /opt/infoworks, which is the path where your current 5.4.0 charts are stored. In case it is not set, execute the following command:
xxxxxxxxxxexport IW_HOME=/opt/infoworksStep 2: Export the following environment variables.
xxxxxxxxxxexport IW_NAMESPACE="<your-infoworks-kubernetes-namespace>"export MONGODB_HOSTNAME="<mongodb-host>"export MONGODB_USERNAME="<mongodb-user>"export MONGO_PLAINTEXT_PASSWORD="<mongodb-plaintext-password>"export INFOWORKS_MONGODB_DATABASE_NAME="<infoworks-database>"export INFOWORKS_SCHEDULER_MONGODB_DATABASE_NAME="<quartzio-database>"For more details regarding the above mentioned commands, refer to the (Link Removed).
It is recommended to take a backup of the current MongoDB by exporting the following variable. This requires the given user to have permissions to create a new Database. The pod will fail in case the backup fails, therefore do not export it to skip the backup.
This will attempt to DROP the given $INFOWORKS_MONGODB_BACKUP_DATABASE_NAME and $QUARTZIO_MONGODB_BACKUP_DATABASE_NAME databases to create a new one. |
xxxxxxxxxxexport INFOWORKS_MONGODB_BACKUP_DATABASE_NAME="<mongo-infoworks-backup-database>"export QUARTZIO_MONGODB_BACKUP_DATABASE_NAME="<mongo-quartzio-backup-database>"Step 3: Switch to the directory where mongodb backups were stored.
xxxxxxxxxxcd ${IW_HOME}Step 4: Clear any existing pods with the same name.
xxxxxxxxxxkubectl -n ${IW_NAMESPACE} delete po mongo-backupStep 5: Run the commands to create the required pod on the same namespace as the Kubernetes installation.
xxxxxxxxxxkubectl apply -f - <<EOFapiVersion: v1kind: Podmetadata: name: mongo-backup namespace: ${IW_NAMESPACE}spec: containers: - name: mongo-backup env: - name: IW_NAMESPACE value: "${IW_NAMESPACE}" - name: MONGODB_HOSTNAME value: "${MONGODB_HOSTNAME}" - name: MONGODB_USERNAME value: "${MONGODB_USERNAME}" - name: MONGO_PLAINTEXT_PASSWORD value: "${MONGO_PLAINTEXT_PASSWORD}" - name: INFOWORKS_MONGODB_DATABASE_NAME value: "${INFOWORKS_MONGODB_DATABASE_NAME}" - name: INFOWORKS_MONGODB_BACKUP_DATABASE_NAME value: "${INFOWORKS_MONGODB_BACKUP_DATABASE_NAME}" - name: INFOWORKS_SCHEDULER_MONGODB_DATABASE_NAME value: "${INFOWORKS_SCHEDULER_MONGODB_DATABASE_NAME}" - name: QUARTZIO_MONGODB_BACKUP_DATABASE_NAME value: "${QUARTZIO_MONGODB_BACKUP_DATABASE_NAME}" image: us-central1-docker.pkg.dev/iw-gcp-eng-dev/iwx-devops/infoworks-mongo-utils:mongo-5 imagePullPolicy: Always command: [ "/bin/bash", "-c", "--" ] args: [ "/opt/infoworks/scripts/mongodb_backup_and_restore.sh -r" ] restartPolicy: NeverEOFStep 6: Once the pod is running, run the following command to copy the backup to the pod.
xxxxxxxxxxkubectl -n ${IW_NAMESPACE} cp ${IW_HOME}/mongodb_backup/${INFOWORKS_MONGODB_DATABASE_NAME} mongo-backup:mongodb_backup/${INFOWORKS_MONGODB_DATABASE_NAME}kubectl -n ${IW_NAMESPACE} cp ${IW_HOME}/mongodb_backup/${INFOWORKS_SCHEDULER_MONGODB_DATABASE_NAME} mongo-backup:mongodb_backup/${INFOWORKS_SCHEDULER_MONGODB_DATABASE_NAME}kubectl -n ${IW_NAMESPACE} exec -it mongo-backup -- touch mongodb_backup/start_restoreAfter copying the above file, the restore script will automatically restore from the backup files supplied.