Onboarding Data from Jira Service Desk

Creating a JIRA Service Desk Source

For creating a JIRA Service Desk source, see $link[page,397261,auto$]. Ensure that the Source Type selected is JIRA Service Desk.

To enable OAuth, see $link[page,397261,Enabling OAuth for CDATA Drivers,enabling-oauth-for-cdata-drivers].

Custom OAuth Parameter Settings

Set the following parameters to authenticate with the credentials for a Custom OAuth app:

JIRA Service Desk Configurations

Once the settings are saved, you can test the connection.

Configuring a JIRA Service Desk Table

For configuring a JIRA Service Desk Table, see $link[page,397261,Configuring a Table,configuring-a-table].

Establishing a Connection

To create a JDBC URL, see Establishing a Connection.

Data Model

The tables and views supported by the source are described in the Data Model.

JDBC Connection Parameters

For the list of JDBC connection parameters, see Connection Parameters.