Onboarding Data from ServiceNow
Creating a ServiceNow Source
For creating a ServiceNow source, see Configuring Additional Connectors. Ensure that the Source Type selected is ServiceNow.
To enable OAuth for ServiceNow, see Enabling OAuth for CDATA Drivers and CData JDBC Driver for ServiceNow - Using OAuth Authentication.
ServiceNow Configurations
| Field | Description |
|---|---|
| Fetch Data Using | The mechanism through which Infoworks fetches data from the database. |
| Connection URL | The connection URL through which Infoworks connects to the database. |
| Username | The username for the connection to the database. |
| Password | The password for the username provided. |
| Source Schema | The schema in the database to be crawled. The schema value is case sensitive. |
Once the settings are saved, you can test the connection.
Configuring a ServiceNow Table
For configuring a ServiceNow table, see Configuring a Table.
Establishing a Connection
To create a JDBC URL, see Establishing a Connection.
Data Model
The tables and views supported by the source are described in the Data Model.
JDBC Connection Parameters
For the list of JDBC connection parameters, see Connection Parameters.
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